WhatsApp
Software for dental practicesaerstudio

Your practice,better organised.

Shared diary·SMS reminders·Patient follow-up

Manage appointments, send automatic SMS reminders and follow up with patients in one platform. Built around your reception team’s working day.

Used by Bonis Dental in Baia Mare, Romania, since July 2026.

A dental team checking appointments at the front desk
Reminder · tomorrowConfirmed
EC
Emma CollinsHygiene · Dr. Patel
Tue 2:00 pm
Illustrative image
Patient follow-up

Good care continues between appointments. Make follow-up part of the routine.

A day at the practice

From the first request to the next visit.

Patients request an appointment through your website. Your team confirms a time, and the platform sends a reminder before the visit.

New request · 11:40 pmAwaiting booking
OG
Oliver GrantFrom the practice website
“I’d like a hygiene appointment next week, after 2 pm, please.”
Your team can see the request in the platform
Example · demo data
1 · Appointments and daily workfront desk · clinicians

Your working day, on one screen.

Keep the appointment diary, incoming requests and patient records together. Reception staff can see availability and organise each clinician’s appointments in one place.

  • Diary
  • Requests
  • Patient record
aerstudio platformDemo data
Shared diary · desktop and phone
The aerstudio shared diary on desktop and phone, with English labels and demo data
1Diary

One shared diary for the whole team.

See appointments and available times at a glance. When a patient needs to reschedule, choose a new time in the diary and send an updated confirmation automatically.

  • Weekly view
  • All clinicians
  • Updated confirmations
Appointments · this weekTuesday
Dr. PatelDr. MorganDr. Reid9:00
M. CarterCheck-up
A. HughesFilling
10:00
E. DaviesConsultation
R. TaylorHygiene
11:00
E. CollinsMoved here
O. GrantHygiene
Confirmation with the new time sent to the patient
2Requests

Let patients get in touch after hours.

Patients can request an appointment through your website at any time. Their details appear in the platform, ready for your team to review and book.

  • Around the clock
  • Website appointment requests
  • No duplicate data entry
Website request · 11:40 pmNew
OG
Oliver GrantHygiene · after 2 pm
Booked
Thu · 11:30 am · Dr. Patel
In the diary
3Patient record

A clear patient history, all in one place.

Keep visit history, treatments, results and imaging with the patient’s record. Flexible search helps your team find the right person, while phone-number checks help identify duplicate records.

  • Results and imaging
  • Visit history
  • Duplicate checks
Patient record07700 ··· ···
AH
Adam HughesPatient since 2024
HistoryResults
  • Scale and polish12 Jun 2026
  • Composite filling3 Mar 2026
  • Consultation + treatment plan18 Jan 2026
  • Panoramic X-ray PDF18 Jan 2026
2 · Reminders and patient follow-upautomatic · from your practice

Stay in touch between appointments.

Send appointment reminders, review requests and recall invitations automatically, using the timing and settings that suit your practice.

  • Reminders
  • Reviews
  • Patient recall
  • Marketing
Automatic remindersExample SMS
SMS reminders · example message
An example English SMS appointment reminder in the aerstudio platform
1Reminders

Help patients remember their appointments.

Automatic SMS reminders help reduce missed appointments and give patients a chance to let you know if they can’t attend. Choose when reminders are sent. Rescheduling updates the confirmation, and cancelling an appointment stops its pending reminder.

  • Fewer no-shows
  • Flexible timing
  • Updates when appointments change
Automatic remindersConfirmed
EC
Emma CollinsHygiene · Dr. Patel
Tue 2:00 pm
  • One day beforeSent
  • Two hours beforeScheduled
  • After reschedulingSent with new time
This is a reminder of your appointment tomorrow, Tuesday, at 2:00 pm. We look forward to seeing you.
2Reviews

Make it easier for patients to leave a review.

After a visit, invite patients to share their experience on Google. The platform sends the request automatically, so your team doesn’t have to remember to ask.

  • After the visit
  • One invitation
  • Google profile
Reviews after visitsGoogle profile
4.9 ★★★★★
+11 this month
Sarah P.★★★★★
Quick booking, clear explanations and a very attentive team.
  • Review request sent after the visitonce
3Patient recall

Help patients return for their next check-up.

Invite patients back when they’re due for a check-up. Use the time since their last visit to plan recall messages, then follow their progress from invitation to appointment request and booking.

  • Automatic recall
  • Appointment request link
  • Follow-up tracking
A dentist talking with a patient after a consultation
Illustrative image
No visit in 6 monthsActive
  • Michael Carter
    7 months ago
    Invited
  • Ella Davies
    8 months ago
    Opened
  • Ryan Taylor
    11 months ago
    Booked
4Marketing

Send relevant offers to the right patients.

Choose an audience based on previous treatments or time since the last visit. Send relevant offers to that group, with the timing and message you choose.

  • Patient groups
  • Message library
  • Send when you choose
Offer · select patientsFilters
  • Over 6 months since the last visit
  • Had a hygiene appointment
  • At least 2 visits
Audience
184 patients
Schedule campaign
3 · Results and reportsactivity · campaign results

See your activity. Understand your results.

See how patients respond to campaigns and review your practice’s activity. Appointments, visits and reports are available in the same platform.

  • Campaigns
  • Reports
aerstudio platformDemo data
Reports · practice activity
Practice activity reports in aerstudio, with English labels and demo data
1Campaigns

See which messages lead to appointments.

Each campaign invitation has a personalised link. Follow responses, appointment requests and bookings to understand what the campaign brings to your practice.

  • One link per patient
  • Response tracking
  • Booking outcomes
Campaign results · patient recallJune
  • Messages sent640
  • Opened the link332
  • Requested an appointment121
  • Booked84
2Reports

A clear view of your month.

Review visits, new patients, messages and reviews alongside revenue by treatment category. Bring the figures together without compiling separate spreadsheets.

  • Monthly report
  • Practice activity
  • Revenue by service
Monthly report · JunePDF
ActivityFinancial
Month total€9,500
  • Treatments€5,780
  • Hygiene€2,480
  • Consultations€1,240
38New patients
1,246Messages sent
11New reviews
Considerate communication

Stay in touch. Respect patients’ time.

1

No messages on Sundays.

Scheduled automations wait until Monday.

2

Send during suitable hours.

Choose the hours when your practice sends messages.

3

Respect opt-outs.

Patients who opt out stop receiving automated messages.

4

Avoid duplicate messages.

When patient records share a phone number, the same message is sent only once.

5

Keep invitations relevant.

The same invitation isn’t sent repeatedly to the same patient.

6

Account for patients living abroad.

Patients identified as living abroad can be handled separately.

Thoughtful follow-up, built in.

Integrations

Connect your website and patient communication.

Your practice website

The booking form sends requests straight into the platform.

WhatsApp

Read and reply to patient conversations in the platform.

Website assistant

Answer common questions on your website and keep conversations linked to the patient’s record.

Google Business Profile

Send patients a direct link to leave a review on your Google profile.

Security

Your practice data stays yours.

Automatic daily backups help protect your practice’s records.

Spam protection

Built-in form checks help filter spam and duplicate requests.

Daily backups

Your practice data is backed up automatically each day.

Role-based access

Access is managed according to each team member’s role.

Consent controls

Manage patient consent and respect communication preferences.

Getting started

A setup that fits your practice.

We start by discussing your current system, your reception team’s day-to-day work and what you’d like to improve.

  1. 1

    Explore the platform together

    See how the diary, reminders and reports could fit your team’s routine, using examples relevant to your practice.

  2. 2

    Review your data and settings

    We review your existing data, check what can be imported and discuss the settings your team needs.

  3. 3

    Plan your rollout

    Together, we agree on setup, training, support and a start date.

Questions

Your questions, answered.

Can I try a demo without sharing patient data?

Yes. We use sample data for the demo, so you can explore the platform without sharing your patient database.

Can you import data from our current system?

We’ll check which export formats your current system supports, then confirm what can be imported and what the process would involve.

Can patients book appointments online?

Patients can request an appointment through your website at any time. Your team then confirms a suitable slot, and the platform sends a confirmation. We can also discuss whether letting patients choose from available slots would suit your practice.

How will our reception team get started?

We’ll walk through the diary, appointment requests and reminders with your team. Before you start, we’ll agree on the setup and training you need.

How much does it cost?

After discussing your needs, we’ll send a proposal covering the subscription, setup and messaging costs. You’ll have the full breakdown before you decide to proceed.

Book a demo

See how it could work in your practice.

In a 20-minute demo, explore the shared diary, see how SMS reminders work and discuss how your team could use the platform.

  • Tailored to your practice
  • We reply within 24 hours
  • No obligation
“We use this platform at our clinic and we are very happy with it. I recommend it!”
Dr. Csaba BónisBonis Dental, Baia Mare, Romania
Andrei Gheorghiu
Andrei GheorghiuFounder, aerstudio
Request a demo